WE CREATE GREAT HAIR

DELIVERY INFORMATION

CHRISTMAS DELIVERY INFORMATION

See below for recommended last dates to place orders to receive in time for Christmas.

Please be aware that although we always aim to meet expected delivery times, the dates shown do not guarantee delivery before Christmas. The dates are there as a guide as there are many contributing factors that are out of our control which can cause delays e.g. adverse weather, high volume of parcels/letters etc.

UK MAINLAND

Royal Mail Tracked 2 – 3 days (Royal Mail Second Class) – Tuesday 18th December 2018
Next Day Delivery – Thursday 20th December 2018

EUROPE

Belgium, France, Germany, Luxembourg & Netherland – Friday 14th December 2018
Austria, Denmark & Switzerland* – Friday 14th December 2018
Czech Republic, Italy, Slovakia & Spain – Wednesday 12th December 2018
Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden – Wednesday 12th December 2018
Bosnia, Iceland, Latvia, Lithuania, Norway, Romania & Greece – Tuesday 11th December 2018
Croatia – Tuesday 11th December 2018
Bulgaria & Serbia – Tuesday 11th December 2018
Canary Islands – Tuesday 11th December 2018

OUTSIDE OF EUROPE (MANUAL ORDERS) – 10th December 2018


We will deliver the product in accordance with the delivery option selected by you and in any case no later than 30 days. Please view our delivery options for full details. Working days exclude Saturday, Sunday and Bank holidays.

Any delivery timescales are indicative only. Any delays that occur outside of our control, be that due to courier delays, Hershesons will not be held responsible. Unfortunately we are not able to provide compensation for these outside errors.

NEXT DAY DELIVERY

Delivery to the UK Mainland will be a next working day insured express courier service. All delivery timescales are subject to product and delivery slot availability.

Signed acknowledgement of receipt will be required. If a receipt cannot be obtained, a card will be left with a contact number for you to collect the goods from the local courier’s depot or request another delivery date. If not contacted, the courier will then attempt to deliver again the same day and the following day between 9-5pm without a specified time and unfortunately if still unsuccessful orders will be sent back to our warehouse and we would have to charge for re-delivery.

Signatures will be required when delivered, unless you wish to make other arrangements through [email protected] Before the dispatch of your goods, you may request special arrangements (example, to leave with a neighbour or other secure location of your choosing) which we will follow, at your risk, as the insurance may become null and void.

Normal British mainland delivery is the next working day providing your order is placed by 12:00 Monday – Friday. Orders placed after midday on Fridays will be processed and dispatched on the following Monday.

DPD delivery to certain postcodes in Scotland can take between 2-5 working days due to remote location.

The goods will not be held by the local courier for longer than five days, after which, they will be returned to us to await your further instructions. You will be charged the courier’s return carriage rates and later re-dispatch costs.


ROYAL MAIL TRACKED (2-3 WORKING DAYS)

Delivery to the UK Mainland and Channel Islands will be usually within 48 hours. The delivery will be tracked but no signature is required.


FREE DELIVERY (2-3 WORKING DAYS)

Order totals of £65 and over are eligible for complimentary shipping to the UK. Please select ‘Free Delivery (2-3 days)’ at the check-out. Please note we are unable to amend the delivery service once the order has been placed. Gift voucher purchases are excluded.


We do our best to estimate delivery times accurately and to deliver your goods in accordance with the delivery option selected by you. However, Hershesons cannot guarantee delivery times, which are indicative and for your information only.

Other UK Locations include Northern Ireland, Isle of Wight, Scottish Highlands, Channel Islands, etc.
Higher charges apply depending on the delivery destination. For more information please contact [email protected]