CAN I SIGN UP USING MY CURRENT HERSHESONS DETAILS?
Absolutely! In fact, if you’ve already got an account, we’ll automatically enrol you in the loyalty scheme. Downloading the app makes it super simple to check your Hair Miles and see what you can redeem them against.

CAN I MANAGE MY MYHERSHESONS ACCOUNT ONLINE?
Yes – simply sign in online to manage your account and see your Hair Miles balance. It’s even easier to do so when you download the app (for Apple or Android).

WHAT IF MY PERSONAL DETAILS CHANGE?
No problem- just sign into your account on the App or website and you can update your details any time.

HOW CAN I CHECK MY HAIR MILES?
Login to your account in the App and head to 'Hair Miles' to check your balance anytime, anywhere.

CAN I USE THE APP IF I'M AN INTERNATIONAL CUSTOMER?
Yes - the app is yours to collect points, no matter what country you’re in or from.

HOW DO I EARN HAIR MILES?
You get 1 Hair Mile for every £1 you spend in any of our salons – whether it's on products and/or services. We’ll automatically add your Miles to your account at check out.

HOW SOON WILL MY HAIR MILES BE CREDITED TO MY ACCOUNT AFTER PURCHASE?
Hair Miles are allocated once the invoice is closed at the end of the day, so thanks for bearing with us if there’s a bit of a delay. Miles can take up to 24 hours to become visible in your account.

CAN I EARN HAIR MILES IF I USE A GIFT VOUCHER?
No, not at the moment. Hair Miles are just for specific products or services you buy in store. Don’t let us stop you treating someone special with a voucher, though.

WHEN DO MY HAIR MILES EXPIRE?
Every Hair Mile you collect expires 12 months from the day they were awarded. So, spend them while you can!

HOW DO I REDEEM REWARDS?
Head to myHershesons Rewards and follow the links to book. At checkout after your service, your Hair Miles will be deducted.

If we haven't answered your question, drop us a line at support@hershesons.com